How PE Firms Can Win the AI Race
Most private equity firms are falling behind on AI, not in theory but in how they actually implement it across their portfolios. While newer companies are using AI to grow faster with leaner teams and better margins, many PE-backed companies are stuck in outdated playbooks. The firms that win will treat AI as an operational lever and hold their teams accountable to clear, measurable adoption that drives both efficiency and growth.

Let’s be blunt: most private equity firms are behind on AI.

Not in their fund decks. Not in their investment memos. Not in the slides they show LPs.

But in how they assess, implement, and scale AI inside their portfolios.

And it’s costing them growth, margin, and—most critically—time.

Because while they’re still focused on functional benchmarking and classic EBITDA margin expansion, a new class of operators is building AI-native companies that:

  • Grow faster with fewer people

  • Operate with more leverage

  • Hit scale without scaling complexity

If you're a PE firm and you're not driving this inside your portfolio, you’re already losing ground. Not to theory. To competitors.

AI Isn’t a Theme. It’s an Operating Lever.

Let’s get this straight: AI isn't “emerging tech.” It's an immediate operational advantage.

This isn’t 2014 cloud strategy or 2018 digital transformation.

AI today is:

  • Reducing cost per lead in GTM

  • Compressing engineering headcount

  • Automating finance reconciliation

  • Tripling the output of marketing teams

  • Scaling support and CS without new hires

If AI isn’t showing up in your margin profile within 12 months, you’re not using it right.

This isn’t a bet. It’s a missed compounding lever.

What PE Boards Are Getting Wrong

Across dozens of portfolio companies, here’s what we’re seeing most often:

  • Too much hype, no roadmap
    Everyone wants to “do something with AI,” but no one owns the sequencing or measurement.

  • Consultant-led surface plays
    Expensive decks, light training, zero implementation. The knowledge stays in the room and never reaches the operators.

  • Single-function pilots with no integration
    One marketing initiative. One chatbot. One AI-powered SDR pilot. No cohesion.

  • Missed diligence signals
    Boards are asking if products use AI, but not whether the company is AI-leveraged in its workflows, systems, and teams.

That’s the gap. And it’s growing.

The Opportunity: Leverage Without Burn

Here’s what AI makes possible across a PE-backed company:

Function -> Pre-AI Benchmark -> Post-AI Target

Sales  -> 1 AE → $1.2M quota -> 1 AE → $1.6–$2M (AI-augmented)

Marketing -> 1 marketer → 2 campaigns/month -> 1 marketer → 6–8 campaigns/month

Support -> 1 rep → 50 tickets/day -> 1 rep → 100 tickets/day (triaged)

RevOps -> 1 analyst per 2 teams -> 1 analyst per 4+ teams (auto reports)

Engineering -> 1 feature/month -> 1–2 features/week (AI + smaller team)

Multiply that across a portfolio and the IRR uplift is material.

What AI-Ready Portcos Look Like

The best AI-adopting portcos have these characteristics:

  1. They run leaner, not slower.
    Flat G&A. Flat RevOps. Flat support headcount — while revenue continues to grow.

  2. Their product teams are faster.
    Copilot-enabled engineers. 5–10x test iteration speed. Fewer dependencies.

  3. Their GTM teams move with data.
    Real-time call insights. AI-written outbound. Forecasting built on behavior, not guesswork.

  4. Their exec teams spend more time on customers.
    AI clears decks, notes, and prep — so leaders spend more time where it counts.

  5. Their CEO owns the roadmap.
    Not innovation. Not IT. The CEO is accountable for cross-functional adoption and leverage.

Your Job as the PE Sponsor

If you're a board member or operating partner, here’s the truth:

You don’t need to be an AI expert. But you do need to know what great looks like.

Your job is to ask the right questions and hold leadership accountable. Here’s where to start:

1. Who owns AI enablement inside the company?

If the answer is “our innovation team” or “we’re experimenting across functions,” they’re not serious.

There should be a:

  • Head of AI Ops, or

  • AI transformation lead, or

  • A C-level exec with a clear AI mandate

This person owns the roadmap, metrics, and implementation cadence.

2. Where are we already seeing leverage?

Ask:

  • Where is AI saving time?

  • Where is it driving down cost?

  • Where is it unlocking growth?

  • What metric moved as a result?

If they can’t point to clear, quantified improvements, they’re not moving fast enough.

3. What’s the AI adoption curve internally?

You want to hear:

  • 30–50% of customer-facing employees are using AI tools weekly

  • Managers are training and coaching to AI fluency

  • Feedback loops exist (what’s working, what’s not)

Adoption without usage is just optics.

4. Is AI part of the org design?

If the org chart hasn’t changed since AI entered the building, they’re probably not leveraging it.

Ask:

  • Have any roles been redefined to include AI responsibilities?

  • Are we automating entry-level or repetitive tasks?

  • Has CS headcount stayed flat while NRR grows?

Org design is the lagging indicator of real AI transformation.

5. Are we using AI to drive valuation expansion or just margin?

AI is not just a cost story. It’s also:

  • A time-to-market story

  • A product velocity story

  • A differentiation story

  • A growth rate accelerant

Make sure it shows up in revenue, not just expense lines.

The Due Diligence Advantage

AI-readiness should now be part of every diligence process.

You’re looking for signs like:

  • AI-powered GTM motion (not just outbound spam, but insights + engagement)

  • Copilot adoption in engineering

  • Marketing velocity (content shipped per head)

  • Support and success leverage (tickets/accounts per FTE)

  • Clear AI ownership in org structure

If you find these early, you know you’re buying a company that can scale without scaling cost.

That’s the next-generation compounder.

What to Standardize Across the Portfolio

If you're building a cross-portco AI strategy, start here:

Area -> Standardization Recommendation

Tooling -> Choose baseline AI tools for each function (e.g., Gong, Copilot, Jasper, ChurnZero)

Role Definitions -> Redefine GTM, CS, and ops roles with AI expectations built in

KPIs -> Track AI-related productivity metrics (e.g., tickets/rep, campaigns/marketer)

Education -> Run internal “AI enablement bootcamps” with examples per team

Operating Reviews -> Make AI roadmap updates part of every board meeting

Incentives -> Tie OKRs to AI usage and measured leverage

This isn't theory. This is operating system design.

Where PE Firms Can Lead (Not Follow)

Here’s where PE firms should be driving the edge:

  1. Build AI templates for CRM hygiene, RevOps dashboards, outbound workflows

  2. Create cross-portco GPTs for legal review, finance modeling, deal summaries

  3. Stand up a centralized AI Enablement Team to coach portcos on deployment

  4. Incentivize operators who deliver measurable leverage via AI

  5. Invest in “AI-literate” execs — it’s the new fluency required at the growth stage

The best firms aren’t waiting for the tech to mature. They’re designing for it now.

The Big Risk: Vendor Noise + No Execution

Be careful of:

  • Shiny pilots that don’t scale

  • One-off tool trials without clear KPIs

  • Teams optimizing only marketing or only outbound

  • “Look at this cool dashboard” updates with no connection to cash flow or time-to-market

Your job is to separate motion from performance.

Because adoption without implementation is just burning cycles.

Final Thought

The firms that win in this next chapter will be the ones who understand AI not as a tech trend — but as a structural advantage.

They’ll back CEOs who:

  • Run leaner teams with more output

  • Scale faster, with fewer blockers

  • Ship product, not just roadmap decks

  • Build leverage into every hire, every workflow, every review

This isn’t a memo for the future.

This is the playbook right now.

And if you're not holding your teams to it, someone else is — and they'll move faster, burn less, and return more.

Sources & Data:

  • BCG: “Private Equity and the Generative AI Opportunity,” 2024

  • McKinsey: “AI and Portfolio Acceleration,” 2023

  • Bain: “AI Use in Growth-Stage PE Portfolios,” 2023

  • OpenAI: Enterprise GTM Use Case Studies, 2024

  • Salesforce: State of AI in Business, 2024

  • Gong Labs, HubSpot, ChurnZero, and Clari benchmark data (2023–2024)

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